Dear all,

Ticket system have been available

https://www.catex.io/ticket   (you can see the ticket link in the bottom of homepage)

If you have any issue, please submit a ticket, in working days we will handle your ticket within 12 hours, If there is holiday, the ticket will be handled within 24 hours. Please note that the ticket handle status will be replied to your email. 

If you have any urgent issue, please contact via telegram https://t.me/catex_group

Thanks